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We're here to help!
If you cannot find what you need, please call CenterTix at 263-ARTS (1-877-ARTS-TIX outside Anchorage) or visit us in the lobby of the Alaska Center for the Performing Arts.
CenterTix
CenterTix, the ticketing service of the Alaska Center for the Performing Arts, operates out of the Alaska Center in downtown Anchorage. Our staff lives in the community and cares about providing you with excellent service. So pick up the phone and give us a call. Or if you prefer to pick your own seat, visit us at CenterTix.net. You will see an overview map which with the click of a mouse will allow you to see the exact seats available in the section of your choice. And with free print@home delivery available for most shows, the great news just gets better!
Online Shopping Problems
We are always working to improve any issues that arise. Please see if the following is able to help you with your issues. Please let us know if you run across an issue not listed below and we will work to find a resolution.
Cookies: If you are having problems purchasing/logging into our site, then you may have your cookie settings set at too high of a level, In order to fix this, you will need to enable your cookies.
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- If you use Mozilla Firefox or an lesser version of Internet Explorer, click here.
- If you use a MAC computer, click here.
To learn more about the information we collect from you and how we use it, please read our Privacy Policy.
Fax Exchanges
Patrons may use the fax exchange form; free Adobe Reader required. To determine if tickets are eligible for exchange or to find out about seat availability, call 907-263-ARTS (1-877-ARTS-TIX outside Anchorage).
CenterMail
Visit our CenterMail Upcoming Events page to see the latest news on what's coming to the Center or being ticketed through CenterTix. Events are categorized and easy to navigate, and with one click of the button you will be on your way to purchasing tickets to your next event!
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Patrons can subscribe to monthly calendar updates and event notifications by signing up to receive CenterMail Eblasts. When patrons purchase tickets over the phone or online, individuals are automatically added to our mailing list and email list. To sign up to be on the mailing/email list or to request removal from the mailing/email list, complete the CenterMail profile. |
Ordering Subscriptions
Please visit our Subscriptions page for information regarding ordering subscriptions from our resident companies.
CenterTix Locations and Performance Day Hours
Call Center: No phone sales after 5:00 PM or on Sundays. The phones are answered by the Box Office until curtain time for information purposes.
Box Office in the Carr-Gottstein Lobby*: On performance days in the Discovery Theatre, Sydney Laurence Theatre and Voth Hall (excluding Sundays), CenterTix will remain open through the first intermission of the performance. On Sundays, CenterTix will open one and one-half hours before the performance and remain open through the first intermission.
* The entrance to the Carr-Gottstein Lobby is on 6th Avenue next to Kaladi Bro's.
Box Office in the Lorene Harrison Lobby**: On performance days in the Atwood Concert Hall, CenterTix will open the Harrison Lobby** ticket office one and one-half hours before the performance and remain open through the first intermission.
** The entrances to the Lorene Harrison Lobby are on 5th and 6th Avenues at F Street.
CenterTix Fees
CenterTix has some of the lowest fees in the industry. Because our fees are the same whether you shop online, over the phone or at our box office, you can choose the best option for you.
Service Charges: All single ticket sales made through CenterTix are subject to an eight-percent (8%) service charge (rounded up), with a maximum charge of $5.00 per ticket – whether at the Box Office Window, through the Call Center or online. This fee applies to all sales.
Municipality of Anchorage (MOA) Fee: For every paid admission for the Alaska Center for the Performing Arts which is intended for use by an adult aged 19 to 61 years, the Municipality of Anchorage requires that CenterTix collects a $2.50 fee. Tickets for youth (ages 18 and younger) and Seniors (ages 62 and older) are exempt from this MOA Fee. Be sure to use the Apply Discount button online to adjust the ticket discount for each Youth and Senior attending an event in the Center.
Priority Mailing Fee: Although most deliver options are free, you may choose to receive your tickets via USPS Priority Mail. This option adds a fee of $6.00 to your ticket purchase. USPS Priority Mail is not available for orders placed less than five (5) days before the show.
Ticket Reprint Fee: In the event that tickets must be reprinted, the replacement tickets will only be released to the purchasing patron (or an approved third party) immediately prior to the event in question. Reprinted tickets will never be issued in advance. Each reprinted ticket is subject to a $1.00 fee at the box office window.
Refund Policy: All tickets sold through CenterTix are final. No Refunds will be allowed. If you are unable to use your tickets you may still have several options available to you:
- Donate the tickets back to the presenter – Tickets to events presented by most non-profit arts organizations (e.g., Anchorage Concert Association, Anchorage Symphony Orchestra, etc.) can be donated back to the presenting organization. Call CenterTix at 263-ARTS for more information.
- Resell the tickets – Alaska has no statutes banning the resale of tickets.
- Gift the tickets – Gifting the tickets to someone else will show your friends and family how much you care as well as put a smile on someone’s face.
- Exchange the tickets – Some tickets are eligible for an exchange. Please call CenterTix at 263-ARTS (1-877-ARTS-TIX outside Anchorage) to see if your tickets are eligible for an exchange. Exchange fees will apply.
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