FAQ

General Information

Ticketing

Accessibility

General Information


Are bags allowed in the Center?

Although bags are allowed on the premises of the Center, they are subject to search.

At the discretion of the venue's representatives, bags may be required to be checked during the performance and not allowed into the theatre.


Are children allowed into the theatres?

Policies regarding children vary. Some venues have a blanket policy about children. Others vary by show.

For events at the Center, it is strongly recommended that children under 6 years of age not be brought to the theatre except for family events specifically described as such by the performing organization. Except when posted, all patrons, including children and babies, must have a ticket for admittance. Please check the information posted on the event description for specific information.


Can I use my electronic cigarette during a show?

In accordance with Anchorage Municipal Code 16.65, the public is prohibited from smoking within 20 feet of all exterior doors and inside the building.

The Center applies this prohibition to electronic cigarettes as well as all devices that produce smoke/vapor for individual use.


Do you have a coat check?

The Center offers a coat check service from October 1 through May 1.

Alternate venues should be contacted directly about their coat check facilities.


Do you have a mailing list?

You can sign up to be on our mailing list with the "Join Our Mailing List" link at the bottom of this page.

The form asks you to provide both a mailing and an email address. You may also indicate the genres of performing arts that interest you. We then send notifications of upcoming performing arts events that coincide with your interests.


How can I be contacted in case of an emergency?

For Incoming Emergency Calls during performances, dial 263-2916.

Please leave the following information with anyone who may need to contact you during a performance in order to assist facility staff with locating you: the name of the show you are attending and your seat number.

Please silence your pagers, digital watch alarm and cellular telephones before the performance begins.


How can I become an usher?

Ushering in the Arts invites all interested individuals to apply.

Please visit the Ushering in the Arts page for information about joining the volunteer usher corps. Currently, there is a waiting list for participation in this program. You must be 18 years of age, be available to assist at least three times a month September through May, and be able to swiftly evacuate patrons in the event of an emergency.


How do I get in touch with your lost and found?

Call the Center's administrative office at 907-263-2900 during regular administrative hours.

If you lost something in the Alaska Center for the Performing Arts, call the Center's administrative office at 907-263-2900 during regular administrative hours (M-F, 8am-12pm and 1pm-5pm). For alternate venues, contact the venue directly to inquire about their lost and found procedure.


I want an audio recording of the performance. Can I bring my own recording device?

Audio recording is strictly prohibited in the Center.

Any recording devices brought into the theatre may be confiscated. Please remember that copyright laws are federal laws and carry strict penalties when broken. Many artists provide their own merchandise including performance recordings for sale in the lobby of the venue.


If I arrive late for the performance, will I still be able to get into the theatre?

Late seating is determined on an event-by-event basis by the presenter of the event.

When the presenter permits late seating, the stage manager signals the house manager that it is OK to let people into the theatre. When the presenter prohibits late seating, ushers prevent entry into the theatre until intermission (if there is an intermission). These late seating policies also apply to Center patrons who leave the theatre for any reason during the performance. A television monitor is positioned outside the Atwood Concert Hall, Discovery Theatre and Sydney Laurence Theatre so you can watch the performance in progress.


May I bring balloons?

Balloons and birds are prohibited from entering the public areas of the building.

They can set off fire alarm beam detectors and cause unwarranted safety evacuations.


May I bring my camera or video camera to the show?

Cameras, video cameras and other recording devices are not allowed inside the performance spaces of the Center.

Any photographic, video or recording devices discovered inside the theatres may be confiscated. Exceptions to this policy will be posted in the event description on CenterTix.net.


May we bring food to the theatre?

Generally, food that is purchased off site is not allowed inside the venue.

Although the Center provides concessions for most events at the Center, food is not allowed in the seating area of the theatres. Bottled water, purchased from the concessionaire, is permitted in the theatres.


What happens if there is an emergency at the Center?

The staff of the Center has been trained to assist during an emergency. Please bring all emergency situations to the attention of staff as soon as possible.

EMERGENCY Fire Exits: There are numerous, convenient and clearly marked fire exits from all areas of the Center. Note the nearest exit as you take your seat. In case of emergency, the ushers will direct an orderly exit.

Emergency Calls: (during performances) 263-2916. In order for staff to locate you, please leave the following information with anyone who may need to contact you: the event name, your seat number and your name.

First Aid: Contact the nearest usher.


What is the Center's dress code?

Casual clothing is acceptable for all events.

Although not required, patrons of the arts frequently dress up for opening nights and gala events.


Where is the Alaska Center for the Performing Arts?

The Center occupies the entire block between 5th and 6th Avenues and F and G Streets in downtown Anchorage.

The Center has two separate lobbies. The Lorene Harrison Lobby (East lobby) services the Atwood Concert Hall and is located on the F Street side of the building facing Town Square Park with entrances on 5th and 6th Avenues. The Carr-Gottstein Lobby (South lobby) services the Discovery Theatre, the Sydney Laurence Theatre, and the Voth Hall and is located on 6th Avenue across from Humpy's Restaurant.


Where may I park?

Public parking is available in several sheltered garages and open-air lots within one block of the Center.

Click HERE to view parking information. Please obey all posted signs.


Who works behind the scenes at the Center?

The Center employs 20 full-time staff and approximately 30 part-time staff.

For contact information, click here.

Productions at the Center employ members of I.A.T.S.E. Local 918.


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